Special Alerts Created for Surfside Collapse Survivors

SURFSIDE -- The state of Florida, Miami-Dade County and the Town of Surfside have joined forces to create a common alert system, to send updates to those who have been displaced by the tragedy, and help them access services and resources.

To register for the service, individuals may visit THIS LINK or call toll-free (833) 930-3701. Agents who speak English and/or Spanish will contact individuals who have registered.

Individuals with information about loved ones who are unaccounted for, or are safe, are encouraged to call the reunification hotline at 305-614-1819.

Impacted individuals are also encouraged to contact the following helpline services for immediate emotional support:

  • Disaster Distress Helpline – 800-985-5990
  • Florida 211 Network – 211
  • Crisis Text Line – Text HELLO to 741741


The Florida Department of Economic Opportunity has a mobile unit on scene, with workers helping individuals complete housing applications and access business resources.

Photo: Getty Images


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