Tampa, Fla. (WFLA 970) - Tampa Electric and TECO Peoples Gas have upgraded their customer information and billing systems to provide TECO customers with more mobility, control and convenience over their accounts and energy usage.
TECO customers can now access a new mobile-friendly online account 24/7 from any device to view and pay their bills, update contact information, report power outages and more at tecoaccount.com.
In 14 days, more than 110,000 customers have successfully registered for online accounts. Customers are also receiving a new, easy-to-read bill that allows them to monitor their monthly energy usage.
In addition to the improved online access and newly designed bill, each customer now has a new account number. For customers who pay their bills online through their bank, TECO encourages customers to update their financial institution with the new account numbers.
Tampa Electric and Peoples Gas are upgrading their legacy systems to modernize the technology, streamline and standardize business practices, and to meet customers’ growing expectations for online services - with room to grow. The upgrade has been in the works for two years.